Is Snipes USA Legit The Ultimate Guide to Shopping at Snipes USA?

Well, Snipes USA is a legit platform but customers have complained about its bad customer service, delays in delivery, product quality, etc. So, it is important to do your own research and use caution when making purchases from Snipes USA.

Brief Overview of Snipes USA

Snipes USA is a retail chain that sells footwear, clothing, and accessories for men, women, and children. The company was founded in Germany in 1998 and has since expanded to several countries, including the United States. Snipes USA offers a wide range of popular brands, such as Nike, Adidas, Puma, and Vans, as well as its own private label brand. The company operates both physical stores and an online store, which allows customers to shop from the comfort of their own homes. Overall, Snipes USA is known for offering trendy and affordable products to a diverse customer base.

Company Values and Mission Statement

Snipes USA does not have an official company mission statement or set of core values publicly available on its website. However, the company emphasizes providing its customers with a diverse selection of stylish and affordable products. They also aim to offer excellent customer service through their physical stores and online platform. Additionally, Snipes USA has a focus on promoting inclusivity and diversity in its marketing campaigns and product offerings. While the company’s values and mission may not be explicitly stated, its commitment to providing affordable and fashionable products to a diverse customer base is evident in its business practices.

Products and Services Offered by Snipes USA

Snipes USA offers a variety of products and services, including:

  • Footwear: Snipes USA sells a wide range of footwear for men, women, and children. They carry popular brands such as Nike, Adidas, Converse, and Puma, as well as their own private label brand.
  • Clothing: In addition to footwear, Snipes USA offers clothing for men, women, and children. They carry a range of styles, including streetwear, athletic wear, and casual clothing.
  • Accessories: Snipes USA also sells a variety of accessories, such as hats, socks, bags, and sunglasses. These items can be used to complete an outfit or add a stylish touch to any look.
  • Physical stores: Snipes USA has several physical stores located throughout the United States, where customers can browse and try on products in person.
  • Online store: Customers can also shop on the Snipes USA website, which offers a convenient way to purchase products from the comfort of their own homes. The website includes features such as product reviews, size guides, and free shipping on orders over a certain amount.

Pricing and Discounts of Snipes USA

Snipes USA offers a range of prices for their products, depending on the brand, style, and quality of the item. Generally, their prices fall within the mid-range to slightly higher end of the market. However, the company often runs sales and promotions that can significantly reduce the price of certain products.

One way to save on Snipes USA products is to sign up for their email newsletter, which includes information on upcoming sales, discounts, and new product releases. Customers can also check the “Sale” section of the Snipes USA website, which features discounted items from all categories, including footwear, clothing, and accessories.

Another way to save is to take advantage of the company’s student discount program, which offers 10% off purchases to students who verify their student status. Snipes USA also occasionally offers free shipping promotions on orders over a certain amount.

Shipping and Returns of Snipes USA


Snipes USA offers shipping to all 50 states within the United States. They offer free standard shipping on orders over a certain amount, and standard shipping typically takes 3-7 business days to arrive. Customers can also choose expedited shipping for an additional fee, which typically takes 1-2 business days to arrive. Snipes USA uses a variety of shipping carriers, including USPS, UPS, and FedEx.


Snipes USA accepts returns on most items within 30 days of purchase. To initiate a return, customers can log into their account on the Snipes USA website and request a return. The company provides customers with a prepaid shipping label to use when returning the item. Once the return is received and processed, customers can expect a refund to their original payment method within 7-10 business days.

Customer Reviews and Feedback of Snipes USA

Customer reviews of Snipes USA are mixed, with both positive and negative feedback. Many customers praise the company for their wide selection of trendy and affordable products, as well as their fast and efficient shipping. Some customers also appreciate the company’s focus on promoting inclusivity and diversity in their marketing and product offerings.

However, some customers have reported issues with the quality of products and customer service. Some have reported receiving items that did not match the description on the website or were damaged upon arrival. Others have had difficulty with returns or exchanges, citing long wait times or unhelpful customer service representatives.

Despite these negative reviews, Snipes USA has an overall positive reputation and many loyal customers. As with any company, it is important for customers to do their own research and read reviews before making a purchase. Additionally, if a customer has a negative experience with Snipes USA, they should reach out to the company’s customer service team to address their concerns and try to find a resolution.

Customer Support of Snipes USA

Snipes USA offers customer support through a variety of channels, including:

  • Email: Customers can email Snipes USA’s customer support team at any time with questions or concerns. The company typically responds to emails within 24-48 hours.
  • Phone: Snipes USA also has a customer support phone line that customers can call during business hours. The phone number is listed on the company’s website.
  • Live Chat: Customers can also chat with a customer support representative in real time through the Snipes USA website. This feature allows customers to quickly get answers to their questions or concerns.
  • Social Media: Snipes USA is active on several social media platforms, including Instagram, Twitter, and Facebook. Customers can reach out to the company through these channels and expect a response within a reasonable amount of time.


Snipes USA is a reputable fashion retailer that offers a wide variety of footwear, clothing, and accessories. While customer reviews of Snipes USA are mixed, the company appears to be responsive to customer inquiries and concerns through a variety of support channels. Overall, Snipes USA is a reputable fashion retailer that provides customers with a wide range of trendy and affordable products.


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